My Name is Lay Ean Eng, the founder of Nyonyalicious. I was born in Penang, Malaysia and came to Australia to study. Somehow I ended up settling in Australia more than 30 years ago with my beautiful family. I grew up in Penang in a Baba Nyonya Family and so grew up with this amazing cuisine.
About Lay Ean
** Normally your order should be ready for pick up within 24 hours (unless they are back orders).
You should also received confirmation of your pick up time. If you have not heard from us in 4 business days after you have submitted your order, please text or contact us at +61 409 223 282 or whitelist our email address [email protected] for future correspondence.
If you prefer to have your parcel left in a safe place such as in front of your doorstep, behind a flower pot, in the letterbox etc. you can leave a comment in the ” Delivery instructions” on the check-out page. However, Australia Post would require you to sign for the parcel.
To leave the parcel you can select the ATL (Authority To Leave) option at checkout. NOTE: Any packages marked with ATL cannot be replaced if they go missing, so this option is at your own risk.
Note: Even if you give the ALT for the postman to leave the parcel, but it is at the postman’s discretion and makes the final decision as to whether to leave the parcel as instructed. You will need to discuss with your local Post Office.
You should receive confirmation immediately after payment is made. If for whatever reason you did not receive a confirmation in your mail inbox, please contact us. Alternatively please check your spam inbox.
At Nyonyalicious, we want to make your shopping experience as enjoyable as possible. Should you be unhappy with your purchase, contact us within 7 days upon receipt of your order for a refund. All products must not be opened.